Terms and Conditions

Last Updated: October 11, 2024

Please read these Terms and Conditions carefully before using Prestimachines.com. Your access and use of this website are subject to your acceptance and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use this website. By accessing or using Prestimachines.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you are prohibited from using this website.

1. Business Hours

Presti Machines is an online store that checks and processes orders daily.

2. Purchases We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of product or service unavailability, pricing errors, or suspected fraudulent or unauthorized transactions. If such a situation arises, you will be notified.

3. Non-U.S. Customers

Non-U.S. customers are responsible for any importation fees, including duties and taxes applicable in their jurisdiction.

4. Payment Terms

For U.S. Customers: We accept major credit/debit cards (American Express, MasterCard, Visa) as well as financing options through Affirm and Shopify.

For Non-U.S. Customers: We accept the aforementioned credit cards, provided the billing address matches the credit card address.

5. Shipping Methods

U.S. Customers: We offer USPS and UPS. Free shipping orders are shipped via UPS Ground unless otherwise specified. UPS does not deliver to P.O. boxes.

Non-U.S. Customers: We offer UPS shipping. Please note that shipping times and conditions may vary based on your location.

6. Tracking Information

Once your order is ready for shipment, you will receive an email with the shipping date and tracking number, allowing you to track your delivery.

7. Backorders

If an item is backordered, we will notify you using the contact details provided during checkout, along with an estimated lead time.

8. Damaged Shipments

If your shipment arrives damaged, please notify us immediately so we can file a claim with the shipping carrier and arrange a replacement.

9. Return Policy

You may return items within 30 days for an exchange or credit, provided they are unused and in original packaging. Returns require prior notification and may be subject to a restocking fee (5%-20%) depending on the item’s condition. Shipping fees are non-refundable.

10. Customer Service

For any questions, concerns, or assistance, please contact us at customerservice@prestimachines.com.

11. Availability, Errors, and Inaccuracies

We are continually updating our website and may experience delays in updating product or service information. We reserve the right to correct any errors or inaccuracies on our website without prior notice.

12. Contests and Promotions

Contests or promotions available through the website may have separate rules. Please review the applicable rules before participating.

13. User Content

By posting content on our website, you represent that you have the legal right to do so and that it does not infringe on the rights of others. Presti Machines LLC reserves the right to edit or remove any user content that violates these Terms.

You retain ownership of your content but grant Presti Machines LLC a license to use, display, and distribute the content on the website.

14. Accounts

By creating an account on our website, you confirm that you are over 18 years of age and that the information you provide is accurate. You are responsible for maintaining the security of your account and notifying us of any unauthorized use.

15. Intellectual Property

The content and functionality of this website are the exclusive property of Presti Machines LLC and its licensors. You may not reproduce, distribute, or otherwise use content from this website without express permission.

16. Termination

We reserve the right to terminate your account or restrict access to the website at any time for violations of these Terms or any other reason deemed necessary.

17. Indemnification

You agree to indemnify and hold harmless Presti Machines LLC, its affiliates, employees, and agents from any claims, damages, or liabilities arising from your use of the website or violation of these Terms.

18. Limitation of Liability

Presti Machines LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the website.

19. Disclaimer

The website is provided “as is” without warranties of any kind. We do not guarantee the website will function uninterrupted or error-free.

20. Governing Law

These Terms are governed by the laws of the State of Florida, United States. Any legal disputes shall be resolved in Florida courts.

21. Changes to Terms

We reserve the right to modify these Terms at our sole discretion. Material changes will be announced at least 30 days before they take effect. Continued use of the website after changes are made constitutes acceptance of the new Terms.

22. Contact Information

For questions about these Terms, please contact us at customerservice@prestimachines.com.

Privacy Policy

Last Updated: October 11, 2024

At Presti Machines, we value your privacy and take the necessary steps to protect your personal information. This Privacy Policy outlines how we collect, use, and protect your information.

1. Personal Information Collected

When you place an order, create an account, or use our website, we collect personal information such as your name, billing/shipping address, email, and payment information.

2. Cookies and Tracking

We use cookies to improve your experience on our website, track user behavior, and prevent fraud. You may disable cookies, but certain features of the website may not function as intended.

3. Data Sharing

We share your information with third-party service providers (such as Shopify, UPS, PayPal) for order processing and delivery. These providers adhere to strict privacy standards.

4. Data Security

We use encryption and other security measures to protect your personal data. Passwords are required for account access, and sensitive data such as payment details are encrypted using Secure Sockets Layer (SSL).

5. Retention and Deletion of Data

Your personal data is retained indefinitely unless you request its deletion or close your account.

6. Legal Compliance

We may disclose your information when required by law or to protect our rights and safety.

7. Contact Information

If you have any questions regarding our Privacy Policy, please contact us at customerservice@prestimachines.com.

This Terms and Conditions document provides a clear legal foundation for website users and ensures transparency regarding rights and obligations.